Contacting Technical Support

Please note that all products are supported in English. Some are also supported in the languages listed below.
Premium subscribers needing after-hours phone support should call their local numbers to be routed to the support staff on duty. After-hours support is limited to English only.

Location Standard Business Hours (in local times) Languages Offered (in addition to English) Phone Numbers
United States and Canada 9 a.m. to 6 p.m. Mon-Fri N/A Toll-free: 888-GO-REDHAT
(888-467-3342)
Other: +1 919 301 3003
Latin America (excl. Brazil) 9 a.m. to 6 p.m. Mon-Fri Spanish Argentina: 0800-222-7294
Bolivia: 800-100-377
Chile: 800-56-2626
Colombia: 01800-700-1664
Costa Rica: 0800-054-2046
Ecuador: 1800-010-125
Guatemala: 1800-300-0073
Mexico: 01800-123-1661
Panama: 00800-054-0402
Paraguay: 00980-0542-0024
Peru: 0800-52-410
Puerto Rico: 1866-677-2402
Uruguay: 000-4054-353
Venezuela: 0800-100-5602
Other: +54 11 4329-7398
Brazil 9 a.m. to 6 p.m. Mon-Fri Portuguese Toll-free: 0800-602-5222
Other: +55 11 3529 6006
Western Europe, Northern Europe, and Africa 9 a.m. to 5 p.m. Mon-Fri French
German
Italian
Spanish
International toll-free from Belgium, Denmark, Finland, France, Germany, Luxembourg, The Netherlands, Norway, Italy, South Africa, Spain, Sweden, Switzerland, UK:
+800-GO-REDHAT (00800 4673 3428)

Local toll-free:
France: 0800 914 729
Italy: 800 876 846
South Africa: 0800 991 536
Spain: 900 991 843
Turkey: 00800 4488 29883
UK: 0800 018 5548

Other countries, or when toll-free is not available:
English: +44 1252 362 710
French: +44 1252 362 711
German: +44 1252 362 713
Italian: +44 1252 362 725
Spanish: +44 1252 362 728
Eastern Europe and Russia 9 a.m. to 5 p.m. Mon-Fri Russian International toll-free from Czech Republic, Hungary, Poland, Russia, and Slovakia:
+800-GO-REDHAT (00800 4673 3428)

Russia toll-free landline: 880 0555 2788
Russia toll-free mobile: 780 0555 2788

Local toll numbers:
Czech Republic: +420 239 016 847
Russia: +7 499 951 13 24

International toll numbers:
All other countries: +44 1252 362 710 (English), +7 499 951 13 24 (Russian)
Middle East 9 a.m. to 5 p.m. Sat-Thu Arabic
French
Egypt: 0800 0000563
Saudi Arabia: 800 8445141
United Arab Emirates: 800 04415146
Other: +971 4425 7200
India, Sri Lanka, Bangladesh, and Pakistan 9 a.m. to 6 p.m. Mon-Fri N/A Toll free (for customers in India) : 1-800-407-733428
Toll (For customers outside India) : +91 - 20 - 30467490
Toll free out of business hours: 000-800-440-1708
North Asia-Pacific 9 a.m. to 5 p.m. Mon-Fri Mandarin
Cantonese
Japanese
Korean
China: 800 810-2100 Option 2
China Mobile: 400 890 2100 Option 2
China (English): 400 890 1110
Hong Kong: 800 901 222
Taiwan: 00801 861036
Japan: 0120 266 668
Japan (English): 0120 655 103
Korea: 080 081 0880
All other Asia-Pacific 9 a.m. to 5 p.m. Mon-Fri N/A Australia: 1800 888 297
Indonesia: 00180 306 12023
Malaysia: 1 800 804 523
New Zealand: 0800 441 734
Philippines: 1 800 1612 0173
Singapore: 800 6161 771
Thailand: 001800 612 1045
Other: +61 7 3514 8160