Customer Portal Status
All Systems Operational
SSO Authentication Operational
Support Cases Operational
Subscription Management Operational
Documentation Operational
Search Operational
Downloads Operational
Knowledgebase Operational
RHN Operational
Insights Operational
Insights Frontend Stable Operational
Insights Frontend Beta Operational
Insights API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2017

No incidents reported today.

Jul 27, 2017
Completed - The scheduled maintenance has been completed.
Jul 27, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 18:00 EDT
Scheduled - The Customer Portal will be undergoing scheduled maintenance Thursday 27 July at 6pm EDT / 10pm UTC for an estimated 10 minutes. Some portal content might be unavailable during this time.
Jul 26, 11:53 EDT
Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017
Resolved - The SSO issue has been resolved.
Jul 24, 09:17 EDT
Monitoring - The SSO issue has been resolved, but we will monitor the situation until we're sure it's stable.
Jul 24, 08:58 EDT
Identified - The SSO issue has been identified and a fix is in progress.
Jul 24, 08:49 EDT
Investigating - We are currently experiencing an issue with Customer Portal SSO and are investigating further.
Jul 24, 08:25 EDT
Resolved - Red Hat Knowledge downgraded performance issue has been resolved.
Jul 24, 00:02 EDT
Investigating - Red Hat Knowledgebase is experiencing degraded performance.
Jul 24, 00:01 EDT
Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - This issue is resolved.
Jul 20, 15:03 EDT
Monitoring - We identified and fixed an issue with the Customer Portal that may have prevented people in certain geographic areas from being able to login. We fixed the issue and are currently monitoring until we are sure it is resolved.
Jul 20, 14:32 EDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - The issues have been resolved.
Jul 14, 11:24 EDT
Monitoring - The issues have been resolved, but we will continue to monitor the situation.
Jul 14, 11:00 EDT
Investigating - The Customer Portal is currently experiencing intermittent issues affecting some components, such as downloads, support cases, and Red Hat Subscription Manager. We are currently investigating.
Jul 14, 10:31 EDT