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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025
Resolved - Root certificate was missing, the service is up with old certificate now.
Apr 2, 11:19 UTC
Identified - The root certificate was missing
Apr 2, 11:17 UTC
Investigating - Team is currently investigating this issue.
Apr 2, 09:06 UTC
Apr 1, 2025

No incidents reported.

Mar 31, 2025
Completed - The scheduled maintenance has been completed.
Mar 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 07:00 UTC
Scheduled - The Red Hat Hybrid Cloud Console will undergo routine maintenance for
chrome service starting on 2025-03-31 at 7AM UTC (3 AM ET). The updates are
expected to last approximately 6 hours until 1PM UTC (9 AM ET).

During this maintenance window, the console should be fully operational and no disruptions should be expected.

Mar 23, 23:21 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - This incident has been resolved.
Mar 28, 13:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 21:16 UTC
Identified - We've identified an issue that is causing an elevated rate of 502s on pushes and pulls. We are currently working on a fix.
Mar 27, 20:04 UTC
Mar 27, 2025
Resolved - This incident has been resolved.
Mar 27, 23:44 UTC
Identified - We have identified an issue preventing some content from being pulled due to bad signatures. The issue was caused by a recent change, which we have now rolled back. However, some incorrect signatures remain and will require cleanup.

Our team is working on resolving this, and we will provide updates as we make progress.

Error message you might experience: unrecognized signature format, starting with binary 0x2d

Mar 27, 14:06 UTC
Mar 26, 2025
Resolved - This incident has been resolved.
Mar 26, 20:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 14:21 UTC
Investigating - We are currently investigating this issue.
Mar 26, 13:34 UTC
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 UTC
Scheduled - The Red Hat Hybrid Cloud Console will undergo routine maintenance for User Access (RBAC) starting on March 25th, 2025 at 9 a.m. UTC (5 a.m. ET). The updates are expected to last approximately 5 hours until 2 p.m. UTC (10 a.m. ET).

During this time, write actions to RBAC (creating or editing user groups, or custom roles) will be unavailable. We will implement Blue/Green Deployments to ensure near zero-downtime for read operations. All other services that depend on RBAC, as well as any services and tenants using the RBAC API or User Access in HCC, should not be impacted.

Mar 20, 18:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:00 UTC
Scheduled - The Red Hat Hybrid Cloud Console will undergo routine maintenance for
Playbook-Dispatcher starting on 2025-03-24 at 9PM UTC (4 PM ET). The updates are
expected to last approximately 3 hours until 12PM UTC (7 PM ET).

During this time, users will not be able to create or update playbook runs through
the Playbook-Dispatcher service.

Mar 17, 15:13 UTC
Mar 24, 2025
Resolved - This incident has been resolved.
Mar 24, 12:00 UTC
Identified - A dependent service is undergoing a major outage and the Customer Portal Downloads page is offline.
Mar 22, 23:24 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.