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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Activation Service Maintenance Jun 6, 08:00-12:00 EDT
Red Hat activation service will be down for maintenance on Saturday June 6, 2020 between 8AM -12 PM EDT. During this time, you will not be able to activate a registration number. If you have any questions, please contact Red Hat Customer Service.

This will affect the following application:
access.redhat.com/subscriptions/activate
Posted on May 13, 11:55 EDT
Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - This incident has been resolved.
May 28, 13:51 EDT
Monitoring - Quay.io has been stabilized, but it will remain under heavy monitoring for the time being.
May 28, 13:46 EDT
Update - This is also affecting the operation of Container Factory Partner Certification Workflow on connect.redhat.com.
May 28, 11:47 EDT
Update - We are still investigating the root cause and continue to work towards a solution. Multiple mitigation approaches are being evaluated. Next update in 60 minutes or as new information becomes available.
May 28, 11:20 EDT
Investigating - Due to an ongoing quay.io incident [1] this component may experience elevated error rates in some worklows.

[1]: https://status.quay.io/incidents/qdn3wz80kzww
May 28, 07:50 EDT
May 27, 2020
Resolved - This incident has been resolved.
May 27, 12:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 11:22 EDT
Identified - The issue has been identified and a fix is being implemented.
May 27, 11:14 EDT
Investigating - We are currently investigating an issue with connect.redhat.com Partner Certification Workflow.
May 27, 10:39 EDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 14:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 14:00 EDT
Scheduled - WHAT IS BEING DONE
Update to Red Hat Customer Portal Candlepin database schema in preparation for Candlepin update

OUTAGE TIMING
Date: May 21, 2020
Start: 2:00pm EDT (UTC -0400)
End: 2:10pm EDT (UTC -0400)
Duration: Approximately 10 Mins

CUSTOMER IMPACT
Customers registering or using Customer Portal Red Hat Subscription Management(RHSM)

Sites affected: access.redhat.com/management, subscription.rhsm.redhat.com, subscription.rhn.redhat.com

During the planned outage window, users will experience a service interruption and the following actions will be impacted:

Customer Portal RHSM
- Systems are still able to receive updates
- Systems may not be able to register or check in against Customer Portal RHSM
- Customers may not be able to visit the Customer Portal RHSM
- Customers may not be able to activate subscriptions

Insights
- Cloud check in may not be functional

All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
May 19, 16:49 EDT
May 20, 2020

No incidents reported.

May 19, 2020
Resolved - Currently Quay.io is restored and stable. At this time, the incident is resolved.
May 19, 22:41 EDT
Monitoring - Quay.io has transitioned to an operational state. We are monitoring the situation. More info here: https://status.quay.io/
May 19, 22:13 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 22:09 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 21:22 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 21:19 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 20:46 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 20:14 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 19:30 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 19:00 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 18:21 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 18:13 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 17:37 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 16:58 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 16:30 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 15:54 EDT
Update - Quay.io is still in partial outage. More info here: https://status.quay.io/
May 19, 15:27 EDT
Identified - We are occasionally seeing errors when pulling images from quay. Our team is investigating further. More info here: https://status.quay.io/
May 19, 14:54 EDT
Monitoring - The quay.io outage has been mitigated. Cluster operations should be back to normal. We are monitoring the situation very closely. More info here: https://status.quay.io/
May 19, 14:15 EDT
Update - The quay.io outage is being mitigated. Cluster operations should be back to normal. We are monitoring the situation very closely. More info here: https://status.quay.io/
May 19, 13:44 EDT
Update - The quay.io outage is being mitigated. Cluster operations should be back to normal. We are monitoring the situation very closely. More info here: https://status.quay.io/
May 19, 13:12 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 12:44 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 12:10 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 11:39 EDT
Identified - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 10:54 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 10:01 EDT
Update - The quay.io outage is still ongoing. More info here: https://status.quay.io/
May 19, 08:46 EDT
Update - This outage is linked to the currently ongoing quay.io outage: https://status.quay.io/

We expect this incident to be resolved as soon as quay is back up again.
May 19, 06:31 EDT
Update - We are continuing to investigate this issue.
May 19, 03:22 EDT
Investigating - We are currently investigating this issue.
May 19, 03:21 EDT
May 18, 2020

No incidents reported.