DNS incident 2021-03-10

Incident Report for Red Hat

Resolved

This incident has been resolved.
Posted Mar 11, 2021 - 02:03 UTC

Update

Update 01:20 UTC: At this time we believe that the issue is resolved with our service provider. We will continue to monitor the situation and provide updates should the status change.
Posted Mar 11, 2021 - 01:20 UTC

Update

Update 01:00 UTC: We are seeing DNS resolution for most of our services return. There may still be interruption for some customers as the issue concludes.
Posted Mar 11, 2021 - 01:00 UTC

Monitoring

At approximately 23:30 UTC Red Hat noticed that several of our domain records for our hosted services began intermittently not resolving. We are working on this issue with our DNS hosting provider to restore resolution. Our services remain online but may temporarily be unreachable by some of our customers. We will provide updates as the situation evolves.
Posted Mar 11, 2021 - 00:30 UTC
This incident affected: console.redhat.com (OpenShift Cluster Manager).