Site Status
All Systems Operational
access.redhat.com Operational
Support Cases Operational
Documentation Operational
SSO Authentication Operational
Search Operational
Downloads Operational
Subscription Management Frontend Operational
Subscription Management API Operational
Knowledgebase Operational
Labs Operational
Containers - Container Catalog Operational
Containers - registry.redhat.io Operational
Containers - registry.connect.redhat.com Operational
Containers - registry.access.redhat.com Operational
Containers - Registry Account Management Operational
developers.redhat.com Operational
Web Page Content Operational
Downloads Operational
Login & Registration Operational
Search Operational
Blog Operational
cloud.redhat.com Operational
Insights API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
WHAT IS BEING DONE
Upgrades, fixes, and enhancements to Red Hat Subscription Management

OUTAGE TIMING
Date: July 20, 2019
Start: 08:00am EDT (UTC -0400)
End: 08:45am EDT (UTC -0400)
Duration: Approximately 45 Mins

CUSTOMER IMPACT
Customers registering systems or using the Red Hat Subscription Management (RHSM) application on Customer Portal

Sites affected: access.redhat.com/management, subscription.rhsm.redhat.com, subscription.rhn.redhat.com, api.access.redhat.com

During the planned outage window, the following actions will be impacted:

- Some functionality of RHSM on the Customer Portal will be unavailable
- Systems will not be able to register against RHSM
- Customers will not be able to activate subscriptions

During the outage window, systems will continue to receive software updates.
Posted on Jul 12, 15:14 EDT
Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Resolved - This incident has been resolved.
Jul 12, 01:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 01:49 EDT
Investigating - We are currently investigating an issue affecting Customer Portal search and Container Catalog.
Jul 12, 01:48 EDT
Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 15:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 14:46 EDT
Identified - We have identified an issue affecting the Customer Portal Knowledgebase and are implementing a fix.
Jul 11, 14:12 EDT
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.