Customer Portal Status
All Systems Operational
SSO Authentication   Operational
Support Cases   Operational
Subscription Management   Operational
Documentation   Operational
Search   Operational
Downloads   Operational
Knowledgebase   Operational
Container Catalog   Operational
Insights Operational
Insights Frontend Stable   Operational
Insights API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018
Completed - We have fully validated this maintenance and systems are continuing to operate as expected.
Jul 10, 08:41 EDT
Verifying - The maintenance has completed successfully and services are operational again. We are continuing to monitor performance and error rates.
Jul 10, 08:10 EDT
Update - This maintenance is still ongoing. We will provide an update as more information becomes available.
Jul 10, 07:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 EDT
Scheduled - WHAT IS BEING DONE
Upgrade to Red Hat Subscription Management (RHSM)
- Enhances performance and stability
- Various fixes and enhancements

OUTAGE TIMING
Date: July 10, 2018
Start: 07:00am EDT (UTC -0400)
End: 07:30am EDT (UTC -0400)
Duration: Approximately 30 Mins

CUSTOMER IMPACT
Customers registering systems against RHSM or using the Subscription Management component of the Customer Portal

Sites affected:
access.redhat.com/management
subscription.rhsm.redhat.com
subscription.rhn.redhat.com

During the planned outage window, the following components will be impacted:
Customer Portal Subscription Management
- Systems will still be able to receive updates
- Systems may not be able to register against RHSM
- Customers may not be able to visit the Customer Portal Subscription Management
- Customers may not be able to activate subscriptions

All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
Jul 3, 08:15 EDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.