Red Hat Subscription Management Upgrade
Scheduled Maintenance
Report for Red Hat
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
WHAT IS BEING DONE
Update to Red Hat Customer Portal Candlepin data in preparation for Candlepin update
OUTAGE TIMING
Start Date: July 08, 2022
Start Time: 5:00pm EDT (UTC -0400)
End Date: July 10, 2022
End Time: 5:00am EDT (UTC -0400)
Duration: Approximately 48 Hours
CUSTOMER IMPACT
Customers registering or using Customer Portal Red Hat Subscription Management(RHSM)
Sites affected: access.redhat.com/management, subscription.rhsm.redhat.com, subscription.rhn.redhat.com
During the planned outage window, users will experience a service interruption and the following actions will be impacted:
Customer Portal RHSM
- Systems are still able to receive updates
- Systems are still able to register or check in against Customer Portal RHSM
- Satellite users will be able to synchronize content
- Customers will not be able to entitle systems with new subscriptions
- Customers may not be able to view new subscriptions in Customer Portal RHSM
- Customers may not be able to activate subscriptions
- Customers will not be able to add subscriptions to manifests/allocations
- Customers will not be able to refresh subscription manifests
All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
Update to Red Hat Customer Portal Candlepin data in preparation for Candlepin update
OUTAGE TIMING
Start Date: July 08, 2022
Start Time: 5:00pm EDT (UTC -0400)
End Date: July 10, 2022
End Time: 5:00am EDT (UTC -0400)
Duration: Approximately 48 Hours
CUSTOMER IMPACT
Customers registering or using Customer Portal Red Hat Subscription Management(RHSM)
Sites affected: access.redhat.com/management, subscription.rhsm.redhat.com, subscription.rhn.redhat.com
During the planned outage window, users will experience a service interruption and the following actions will be impacted:
Customer Portal RHSM
- Systems are still able to receive updates
- Systems are still able to register or check in against Customer Portal RHSM
- Satellite users will be able to synchronize content
- Customers will not be able to entitle systems with new subscriptions
- Customers may not be able to view new subscriptions in Customer Portal RHSM
- Customers may not be able to activate subscriptions
- Customers will not be able to add subscriptions to manifests/allocations
- Customers will not be able to refresh subscription manifests
All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
This scheduled maintenance affected: access.redhat.com (Subscription Management API, Subscription Management Frontend).