The downloads issue has been resolved. If you encounter any issues downloading, please contact Red Hat support: https://access.redhat.com/support
Posted Sep 27, 2019 - 09:19 EDT
Monitoring
Downloads upgrade activities have brought performance back to normal levels. We will continue to monitor traffic to ensure the incident is completely resolved.
Posted Sep 25, 2019 - 09:49 EDT
Update
We have completed the upgrade of our downloads infrastructure and downloads performance is improving. We will continue to closely monitor the results.
Posted Sep 23, 2019 - 18:37 EDT
Update
We are in the process of upgrading our downloads infrastructure to address the download issues.
Posted Sep 23, 2019 - 10:41 EDT
Update
We have implemented fixes and are seeing some improvements in performance and availability for downloads; however, some customers may still be experiencing download issues.
Posted Sep 20, 2019 - 10:43 EDT
Identified
We have identified the issues affecting downloads and are implementing fixes. We continue to work 24x7 to resolve these issues.
Posted Sep 19, 2019 - 10:24 EDT
Update
The ongoing downloads issue continues to be our first priority. We are working 24x7 with our vendor on a long-term solution.
Posted Sep 18, 2019 - 12:54 EDT
Update
We continue to make changes to improve the availability of downloads, and are working 24x7 on long term resolution.
Posted Sep 17, 2019 - 18:12 EDT
Update
We are continuing to work 24x7 with our CDN vendor to mitigate an ongoing issue impacting the ability to download files.
Posted Sep 17, 2019 - 09:39 EDT
Investigating
Performance issues with downloads are still occurring. We are continuing to investigate the download issues with our CDN vendor.
Posted Sep 16, 2019 - 11:11 EDT
Monitoring
A possible fix has been implemented by our CDN vendor and we are monitoring the results.
Posted Sep 13, 2019 - 17:49 EDT
Update
We have identified that the performance issues with our downloads is due to a problem with our content delivery network. We will continue to investigate this issue with with our CDN vendor until the issue is identified and resolved.
Posted Sep 12, 2019 - 17:59 EDT
Investigating
We are investigating an issue that could impact customers ability to download packages.
Posted Sep 12, 2019 - 10:55 EDT
This incident affected: access.redhat.com (Downloads).