Subscription Management Upgrade
Scheduled Maintenance
Report for Red Hat
Completed
We have fully validated this maintenance and systems are continuing to operate as expected.
Verifying
The maintenance has completed successfully and services are operational again. We are continuing to monitor performance and error rates.
Update
This maintenance is still ongoing. We will provide an update as more information becomes available.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
WHAT IS BEING DONE
Upgrade to Red Hat Subscription Management (RHSM)
- Enhances performance and stability
- Various fixes and enhancements
OUTAGE TIMING
Date: July 10, 2018
Start: 07:00am EDT (UTC -0400)
End: 07:30am EDT (UTC -0400)
Duration: Approximately 30 Mins
CUSTOMER IMPACT
Customers registering systems against RHSM or using the Subscription Management component of the Customer Portal
Sites affected:
access.redhat.com/management
subscription.rhsm.redhat.com
subscription.rhn.redhat.com
During the planned outage window, the following components will be impacted:
Customer Portal Subscription Management
- Systems will still be able to receive updates
- Systems may not be able to register against RHSM
- Customers may not be able to visit the Customer Portal Subscription Management
- Customers may not be able to activate subscriptions
All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
Upgrade to Red Hat Subscription Management (RHSM)
- Enhances performance and stability
- Various fixes and enhancements
OUTAGE TIMING
Date: July 10, 2018
Start: 07:00am EDT (UTC -0400)
End: 07:30am EDT (UTC -0400)
Duration: Approximately 30 Mins
CUSTOMER IMPACT
Customers registering systems against RHSM or using the Subscription Management component of the Customer Portal
Sites affected:
access.redhat.com/management
subscription.rhsm.redhat.com
subscription.rhn.redhat.com
During the planned outage window, the following components will be impacted:
Customer Portal Subscription Management
- Systems will still be able to receive updates
- Systems may not be able to register against RHSM
- Customers may not be able to visit the Customer Portal Subscription Management
- Customers may not be able to activate subscriptions
All other Customer Portal functions and offerings are not affected by this outage. For real-time status, visit the Red Hat Customer Portal Status page and sign-up for notifications.
This scheduled maintenance affected: access.redhat.com (Subscription Management Frontend).