Database upgrade and outage scheduled for July 7, 2018

Scheduled Maintenance Report for Red Hat

Completed

This maintenance has been successfully completed.
Posted Jul 07, 2018 - 15:35 UTC

Verifying

We are in the final stages of this maintenance and most systems are fully operational. Customers may experience intermittent issues until this maintenance has fully completed.
Posted Jul 07, 2018 - 14:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2018 - 13:00 UTC

Scheduled

Customers Impacted: Customers using *.redhat.com sites
Sites Affected: access.redhat.com/management, subscription.rhsm.redhat.com, access.redhat.com/downloads, Activation, Evaluations,www.redhat.com/store, connect.redhat.com,
User Management,

During the planned outage window, users will experience a service interruption and the following actions will be impacted:

RHSM
Customers may not be able to register systems
Customers may not be able to activate subscriptions

Downloads
Customers may not be able to download software from the Customer Portal
Customers may not be able to create and download satellite certificates and manifests

Evals
Customers may not be able to obtain evaluations from the Customer Portal

User Management
Customers may not be able to manage users from the Customer Portal

Web Store
Customers may not be able to purchase subscriptions

Red Hat Connect
Customers may not be able to utilize Red Hat Connect


All other Customer Portal functions and offerings are not affected by this outage, including system updates.

If you have questions about this outage, please contact a regional Customer Service representative:
https://access.redhat.com/support/contact/customerService/

For technical assistance, please contact Red Hat Technical Support:
https://access.redhat.com/support/contact/technicalSupport

For more information on outages, view our Outage Policy:
https://access.redhat.com/support/policy/red_hat_network
Posted Jun 27, 2018 - 14:11 UTC
This scheduled maintenance affected: access.redhat.com (Downloads, Subscription Management Frontend).