Subscription Management degradation

Incident Report for Red Hat

Resolved

This incident has been resolved.
Posted Jul 01, 2021 - 20:14 UTC

Monitoring

We have implemented a mitigation for much of the load and are seeing many operations complete normally. We are continuing to monitor.
Posted Jul 01, 2021 - 16:56 UTC

Investigating

We are investigating degraded performance for Red Hat Subscription Management. Operations with subscriptions, allocations, and systems via the Customer Portal or subscription-manager may take longer than usual or intermittently time out.
Posted Jul 01, 2021 - 14:54 UTC
This incident affected: access.redhat.com (Subscription Management API, Subscription Management Frontend).
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