Container image pull failures

Incident Report for Red Hat

Resolved

This incident has been resolved.

Posted Jun 26, 2020 - 22:46 EDT

Monitoring

A mitigation has been implemented and we are monitoring results.

Posted Jun 26, 2020 - 21:33 EDT

Identified

We are continuing to work with our CDN provider to mitigate this issue.

Because the image layer download failures are intermittent, customers are encouraged to retry failed image pulls.

Posted Jun 26, 2020 - 19:56 EDT

Update

We are continuing to investigate this issue with our CDN provider.

Posted Jun 26, 2020 - 16:07 EDT

Investigating

We are investigating an issue causing some container image pulls on registry.redhat.io and registry.access.redhat.com to fail. Customers may see an "EOF" error during image layer downloads. We are actively working with our CDN provider to mitigate this issue and have no known workaround at this time.

Posted Jun 26, 2020 - 14:24 EDT

This incident affected: Container Registries (registry.redhat.io, registry.access.redhat.com).