Elevated SSO error rates

Incident Report for Red Hat

Resolved

This incident has been resolved.
Posted Jan 23, 2021 - 04:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2021 - 03:57 UTC

Investigating

We are currently investigating an issue causing SSO logins and token refreshes to intermittently fail. Users should retry requests if they encounter HTTP 500 or 503 error responses.
Posted Jan 23, 2021 - 02:48 UTC
This incident affected: access.redhat.com (SSO Authentication).