Support Cases & Search Outage

Incident Report for Red Hat

Resolved

The issue has been resolved

Posted Oct 06, 2017 - 09:36 UTC

Monitoring

We have resolved the issue with Support Cases & Search modules in Customer Portal, but we will continue to closely monitor until we are sure it has returned to stable state.

Posted Oct 06, 2017 - 08:48 UTC

Identified

We have identified the issue and are working on a fix

Posted Oct 06, 2017 - 08:26 UTC

Investigating

We are currently experiencing an issue with Support Cases & Search modules in Customer Portal and are investigating further.

Posted Oct 06, 2017 - 08:10 UTC