Major Edge DNS Outage

Incident Report for Red Hat

Resolved

This incident has been resolved.

Posted Jul 22, 2021 - 15:51 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2021 - 13:44 EDT

Update

There is an issue with edge DNS that is causing the outage. We are working with our CDN vendor to resolve the issue. For more info see: https://edgedns.status.akamai.com/

Posted Jul 22, 2021 - 12:32 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 22, 2021 - 12:04 EDT

Update

We are continuing to investigate this issue.

Posted Jul 22, 2021 - 11:57 EDT

Update

We are continuing to investigate this issue.

Posted Jul 22, 2021 - 11:54 EDT

Investigating

We are currently investigating this issue.

Posted Jul 22, 2021 - 11:51 EDT

This incident affected: developers.redhat.com (Downloads, Search, SSO Authentication, Web Page Content), catalog.redhat.com (Catalog App, Container API, Search), console.redhat.com (Ansible Automation Platform - Automation Analytics, Ansible Automation Platform - Automation Hub, Cost Management, Insights - Advisor, Insights - Drift, Insights - Historical System Profiles, Insights - Patch, Insights - Policies, Insights - Remediations, Insights - System Baseline, Insights - Vulnerability, Inventory, OpenShift Cluster Manager, RBAC, Subscription Watch, Uploads), access.redhat.com (Documentation, Downloads, Knowledgebase, Labs, Search, Subscription Management API, Subscription Management Frontend, Support Cases), Container Registries (registry.redhat.io, registry.access.redhat.com, registry.connect.redhat.com), issues.redhat.com (issues.redhat.com - Projects), and connect.redhat.com (Partner Program Content, Partner Training Portal).