Major Edge DNS Outage

Incident Report for Red Hat

Resolved

This incident has been resolved.

Posted Jul 22, 2021 - 19:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2021 - 17:44 UTC

Update

There is an issue with edge DNS that is causing the outage. We are working with our CDN vendor to resolve the issue. For more info see: https://edgedns.status.akamai.com/

Posted Jul 22, 2021 - 16:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 22, 2021 - 16:04 UTC

Update

We are continuing to investigate this issue.

Posted Jul 22, 2021 - 15:57 UTC

Update

We are continuing to investigate this issue.

Posted Jul 22, 2021 - 15:54 UTC

Investigating

We are currently investigating this issue.

Posted Jul 22, 2021 - 15:51 UTC

This incident affected: developers.redhat.com (Downloads, Search, SSO Authentication, Web Page Content), catalog.redhat.com (Catalog App, Container API, Search), console.redhat.com (Ansible Automation Platform - Automation Analytics, Ansible Automation Platform - Automation Hub, Cost Management, OpenShift Cluster Manager, RBAC, Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Inventory, Red Hat Lightspeed - Patch, Red Hat Lightspeed - Remediations, Red Hat Lightspeed - Vulnerability, Subscription Watch, Uploads), Container Registries (registry.redhat.io, registry.access.redhat.com, registry.connect.redhat.com), access.redhat.com (Downloads, Knowledgebase, Labs, Search, Subscription Management API, Subscription Management Frontend, Support Cases), and connect.redhat.com (Partner Program Content, Partner Training Portal).