SSO Incident

Incident Report for Red Hat

Resolved

This incident has been resolved.

Posted Jan 31, 2020 - 18:01 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2020 - 17:54 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 31, 2020 - 17:47 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 31, 2020 - 17:45 EST

Investigating

We are currently investigating an issue causing increased error rates with Red Hat Subscription Management. Impacted activities include registering systems and managing subscriptions.

Posted Jan 31, 2020 - 17:20 EST

This incident affected: access.redhat.com (Downloads, Knowledgebase, Labs, Search, SSO Authentication, Subscription Management API, Subscription Management Frontend, Support Cases).