Customers Impacted: Customers using redhat.com sites
Sites Affected: access.redhat.com/management, subscription.rhsm.redhat.com, access.redhat.com/downloads, Activation, Evaluations,
www.redhat.com/store, connect.redhat.com, User Management
During the outage window, we expect a period of instability for approximately 3 minutes. Users may experience intermittent issues with the following components of the Customer Portal.
RHSM
Customers may not be able to register systems
Customers may not be able to activate subscriptions
Downloads
Customers may not be able to download software from the Customer Portal
Customers may not be able to create and download satellite certificates and manifests
Evals
Customers may not be able to obtain evaluations from the Customer Portal
User Management
Customers may not be able to manage users from the Customer Portal
Web Store
Customers may not be able to purchase subscriptions
Red Hat Connect
Customers may not be able to utilize Red Hat Connect
All other Customer Portal functions and offerings are not affected by this outage, including system updates.
If you have questions about this outage, please contact a regional Customer Service representative:
https://access.redhat.com/support/contact/customerService/For technical assistance, please contact Red Hat Technical Support:
https://access.redhat.com/support/contact/technicalSupport